Keep Track Of All Your Calls & Texts On One Platform
Through our Twilio technology partner, you’ll be able to:
Make calls & texts straight from the desktop and mobile app
Utilise Text-2-Pay and get paid quicker
Track each and every inbound call & outbound call with in depth call reporting analytics
Nurture, reactivate, and follow up with your leads wherever you are
All our packages include $50 AUD credit to be used on SMS, calls and emails. Rates vary based on country.
While billing is calculated on a per call/per SMS basis, you will only be charged once you have exceeded your monthly credit.
For more information on region specific rates, click here.
Two-Way Incoming & Outbound Communication With Your Customers
Easily communicate with your customers via call and text from your desktop or the mobile app. You have a call & text pricing included in your subscription, and anything over an above that being charged at Twilio's lowest pay as you go rate.
Call Forwarding To Any Number
All inbound calls to your business number are forwarded to a custom number of your choice. Easily register more than one number to track calls from different sources, and finally put an end to clients calling your personal line.
Collect Important Information
With the ability to record calls, set custom voicemails, assign numbers to specific team members, and register numbers from different area codes, you have full control over all communication information across your business.
Reply To Your Leads From Any Channel, Anytime, Anywhere!
Drive a multi-channel communication approach to engage with your customers and leads so that you never miss an opportunity.
Two-Way Incoming & Outbound Communication With Your Customers
Easily communicate with your customers via call and text from your desktop or the mobile app. You have a call & text pricing included in your subscription, and anything over an above that being charged at Twilio's lowest pay as you go rate.
Call Forwarding To Any Number
All inbound calls to your business number are forwarded to a custom number of your choice. Easily register more than one number to track calls from different sources, and finally put an end to clients calling your personal line.
Collect Important Information
With the ability to record calls, set custom voicemails, assign numbers to specific team members, and register numbers from different area codes, you have full control over all communication information across your business.
Reply To Your Leads From Any Channel, Anytime, Anywhere!
Drive a multi-channel communication approach to engage with your customers and leads so that you never miss an opportunity.
Through our telephony provider, Twilio, each text & call is paid as you go.
Your monthly Hub CRM subscription includes a credit of up to $50AUD, to be put towards email, phone and SMS.
Only pay for usage and save money with some of the industries lowest pricing for texts, starting at $ 0.015 per text (160 characters of less).
Answers To The Most Commonly Asked Questions:
- Making Calls: $0.026/minute
- Receiving Calls: $0.017/minute
- Text Messages: $0.015/sms segment
- Emails: $0.0014/email
These rates are current as of October 26, 2022. The only reason these rates will ever increase is if the carriers (Optus, Telstra, Vodafone, etc.) raise their fees they charge providers. Until then, you can assume that these rates are current! We are fighting to keep phone rates low.
Local regulations often require providing adequate identity documentation to carriers or a local enforcement agency. To avoid urgent escalations from regulators, we urge you to provide the required information for each country.
For more information about your phone numbers and regulatory compliance, please visit https://www.twilio.com/guidelines/regulatory
The days of gluing different software together are gone. The Hub does it all!